The following terms and conditions apply to all activities between you and KEAN Suspensions:

1 Closing a contract

1.1 The presentation of our products in the KEAN Suspensions-webshop is only a free invitation to order goods from us.

1.2 By sending the order you make a binding offer for the conclusion of a purchase contract.

1.3 The offer is accepted by us upon delivery / pick up. The automatically generated confirmation email for the order is not yet an acceptance of the offerings, but only documents that the order has arrived with us. We are free to decide whether or not to accept an order. If we do not execute an order, we will notify you immediately.

1.4 If during the processing of your order we find that the goods ordered by you are not available, you will be informed by e-mail. A contract about the unavailable goods is not made.

1.5 We only sell our goods to end consumers with an age of 18 and over and only in quantities that are customary in trade.

1.6 "You have the right to withdraw from the contract within 14 days without giving any reason The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, physically owns the good. In order to exercise the right of withdrawal, you must inform us by means of an unambiguous statement (for example, in writing, by post or e-mail) that you have revoked the agreement, so that it is sufficient to comply with the cancellation notice. of the right of withdrawal before the withdrawal period has elapsed Consequences of the cancellation If you cancel the agreement, you will receive all payments you have made up to that moment immediately and in any case no later than 14 days after we have been informed of your decision to withdraw from the contract, we will refund you with the same payment method as you used to have the original transaction t, unless you have explicitly agreed otherwise; in any case, you will not be charged for such reimbursement. We may wait with refund until we have received the goods back, or you have shown that you have returned the goods, whichever comes first. You must return or hand over the goods to us without delay, but in any case not later than 14 days after the day on which you have notified us of the decision to cancel the agreement. You are on time if you return the goods before the 14-day period has expired. The direct costs of returning the goods are for your account. You are only liable for the depreciation of the goods resulting from the use of the goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of the goods. "

2 Voluntary exchange opportunity

2.1 Irrespective of your legally established right of withdrawal, we voluntarily offer you the opportunity to return the goods purchased from us. On this basis, you can return all items purchased in the KEAN Suspênsions webshop to us within 2 weeks of receipt. The goods are returned unused and undamaged. If damage occurs to the items, the customer is liable for this reduction.

3 Pick up

3.1 For the time being, only Pick up is possible at our shop in Norwaystraat 29A, 9940 Evergem from Monday to Friday from 10 am to 9 pm.

4 Accuracy of data

4.1 We make every effort to keep the information on our website complete, accurate and up-to-date at all times. Nevertheless, it can happen that the information is incorrect, incomplete or outdated. KEAN Suspensions can not guarantee the accuracy and topicality of any information on our website.

4.2 We do our utmost to display every article truthfully on our website. Keep in mind, however, that the colors, dimensions on the photos may differ slightly from the real colors, dimensions (depending on, among other things, display, brightness, ...). Feel free to contact us if you are in doubt about a color, size.

5 Prices and payment methods

5.1 The prices at the time of the order are applicable. All prices include VAT.

5.2 Payment of the goods will be made in accordance with the payment modalities that were offered to you.

5.3 Online payment in our webshop is done through a secure transaction. Your payment details and credit card information are only used for payment and never released to other parties. Online payment at KEAN Suspensions is 100% secure. We accept: EURO / Mastercard, Visa and Credit card. To protect your credit card data, your entire data is encrypted and sent to SSL servers and is therefore protected against access by third parties.

5.4 In general, the following rules apply to all payments by credit card: If a credit card is misused by an unlawful person, you can lodge an objection with your credit card company. In case of abuse, the amount will be refunded. Most credit card companies bear or all costs or limit your liability to an excess of no more than € 50.00.

6 Reservation of ownership

Until the invoice amount is paid in full, the goods remain our property.

7 Warranty

Unless explicitly agreed otherwise, the statutory warranty conditions apply. This means that an article must be in good condition and that it must function properly during normal use. If you receive an item that is not the case, we will provide you with a suitable solution as soon as possible. Depending on the article, this is a replacement, repair or refund.

8 Copyright and trademark

The complete content of the website including texts, graphics, photos, images, moving images, sounds, illustrations and software is our property or property of our related companies, licensees and / or content providers. These are protected by copyright or by other rights. They may only be used with our permission.

9 Limitation of liability

We accept no liability for viruses, nor damage to your computer, telecommunication equipment or other property as a result of visiting or using this website or downloading any material from this website.

Under no circumstances are we, our affiliated companies, managers, employees, shareholders, agents, legal successors, assigns, retail partners or any party involved in the creation, production or management of this website liable to any party for any indirect, special, additional, incidental or consequential damages (including, but not limited to, damage resulting from loss of profit, lost data or business interruption) arising from the use of, inability to use or the results of the use of this website, any website linked to this website, or material, information or services appearing on such websites, regardless of whether it is based on a warranty, contract, tort or other legal ground and whether or not you have been warned against such damage. The aforementioned limitation of liability does not apply insofar as this is prohibited by law. We refer you to local legislation for any prohibitions on limitation of liability.